Shipping & Delivery

 

Shipping & Delivery

Shipping

  1. Products in stock will be dispatched within 5–6 working days.
  2. Kalatantu offers free shipping within India on all prepaid orders.
  3. Once shipped, a tracking email will be sent to the registered email address.
  4. Domestic deliveries may take 7–10 business days post-dispatch.

Delay in Dispatch

  1. Kalatantu shall not be held responsible for delays caused by natural calamities, public holidays, or unforeseen circumstances.
  2. In case of delay due to the product being out of stock, you may be contacted via email. You may then choose to wait, or opt for a refund.

Note

  1. For international orders, customers are responsible for any applicable customs duties, VAT, or import taxes.
  2. These charges are not included in the product or shipping prices and vary by country as per local regulations.

Returns Policy

  1. Returns are accepted only in case of a manufacturing defect or if an incorrect item has been shipped.
  2. Products purchased on discount are not eligible for return.
  3. If your package appears tampered with, please do not accept or open it.
  4. All return requests must be made within 24 hours of delivery, and:
    • The original invoice must be presented.
    • The product must be unused, unwashed, and in its original condition.
  5. Email your request to info@kalatantu.com.
  6. Kalatantu reserves the right to evaluate the condition of the product before approving any return. The decision shall be final.
  7. Returns will be considered only in exceptional cases.